Explore digiCloud Solution Careers

1. Force.com developer

Job Id : 0001
Number of openings : 02
Location : Pune, Global
No. of years of experience : 2+ years of experience as a Force.com developer.

 

Force.com developer is a key member of the digiCloud Solutions and is responsible for the timely and effective delivery of Salesforce requirements from various business contexts. Using out-of-the-box thinking and SFDC knowledge, the developer is responsible for managing all aspects of Salesforce.com (SFDC) including configuration, customization, implementation of applications and 3rd party integrations. Successful candidates should be comfortable collaborating with customers, partners, internal stakeholders and team members to build creative solutions.

 

As a Force.com developer, you are expected to have…

  • MUST HAVE: Salesforce.com DEV401 or APP BUILDER Certification.
  • CRM domain knowledge (Sales Cloud, Service Cloud and Marketing Cloud)
  • Custom development experience in Force.com using Visualforce and Apex with a strong understanding of SOQL
  • Added advantage: Lightning component development experience.
  • Experience of 3rd party integrations using SOAP/REST APIs.
  • Proficiency with XML / JSON, JavaScript, HTML5, CSS3, JQuery, AJAX
  • Results-driven; strong aptitude and willingness to learn new technologies and acquire new skills through independent study, and professional training
  • Strong team player with service-oriented attitude and customer focus
  • Demonstrates strong oral, written, and interpersonal skills
  • Ability to apply reasoning and skill in solving complex problems
  • Reliable, dependable and trustworthy in completing assigned work
  • Ability to maintain confidentiality of company and departmental information

2. Salesforce Consultant

Job Id : 0002
Number of openings : 03
Location : Pune, Global
No. of years of experience : 3+ years of experience as a Salesforce consultant.

 

Salesforce consultant is a customer facing role; a key member of the digiCloud Solutions and is responsible for the timely and effective delivery of Salesforce requirements from various business contexts. Consultant is responsible for understanding customer requirements & business processes and is able to map them into Salesforce processes. Successful candidates should be comfortable collaborating with customers, partners, internal stakeholders and team members to build creative solutions.

 

As a Salesforce consultant, you are expected to have…

  • MUST HAVE: Salescloud / Servicecloud / Marketingcloud/ (Pardot) Certification.
  • CRM domain knowledge (Sales Cloud, Service Cloud and Marketing Cloud)
  • Individual contributor with ability to create quick PoC’s as per customer needs and support pre-sales.
  • Able to do Fit Gap analysis and generate Fit Gap reports.
  • Should be able to generate requirements definition documents and drive the requirements definition and traceability matrix.
  • Custom development experience in Force.com using Visualforce and Apex with a strong understanding of SOQL
  • Lightning component development experience.
  • Experience of 3rd party integrations using SOAP/REST APIs.
  • Proficiency with XML / JSON, JavaScript, HTML5, CSS3, JQuery, AJAX
  • Results-driven; strong aptitude and willingness to learn new technologies and acquire new skills through independent study, and professional training
  • Strong team player with service-oriented attitude and customer focus
  • Demonstrates strong oral, written, and interpersonal skills
  • Ability to apply reasoning and skill in solving complex problems
  • Reliable, dependable and trustworthy in completing assigned work
  • Ability to maintain confidentiality of company and departmental information

3. Inside Sales Executive

Job Id : 0003
Number of openings : 03
Location : Pune, Global
No. of years of experience : 2+

 

DigiCloud Solutions is seeking an Inside Sales professional to join our growing sales team for enterprise business for the USA market. A successful member on our team is energetic, enthusiastic, and highly motivated as a sales representative and is the first point of contact for sales prospects. Being part of a fast-growing business, this role offers a very exciting learning and growth opportunity for sales professionals.

 

  • Making enhanced outbound calls on self-generated and company provided leads.
  • Possess strong English communication and writing skills.
  • Explain, Influence & Convince international customers on Salesforce.com services offerings.
  • Reaching out to new customers and explaining them the benefits of Salesforce CRM.
  • Analysing customer’s requirements and providing them solutions as per their needs
  • Achieving sales targets by acquiring new clients and growing business from existing clients
  • Creating database of existing and new clients
  • Adhering to quality standards and processes
  • Must be tech-savvy. Good knowledge in IT technology area to explain in detail on the Salesforce.com services.

4. Inside Sales Representative (Cloud Telephony)

Job Responsibilities :-

 

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory.
  • Team with channel partners to build pipelines and close deals.
  • Perform effective online demos to prospects

Requirements : –

 

  • Must have 2 to 4 years of inside sales experience in Cloud Telephony Software like Air call, BIG V TELECOM, CALLHIPPO, EXOTEL, KNOWLARITY SMART IVR, MCUBE or any other related Cloud Telephony Software
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Excellent verbal and written communication skills
  • Strong listening and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

5. Inside Sales Representative (HRMS)

Roles and Responsibilities :-

 

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Understand customer needs and requirements.
  • Route qualified opportunities to the appropriate sales executives for further development and closure.
  • Close sales and achieve quarterly quotas.
  • Research accounts identify key players and generate interest.
  • Maintain and expand your database of prospects within you are assigned territory.
  • Team with channel partners to build pipeline and close deals.
  • Perform effective online demos to prospects.

Requirements : –

 

  • Must have 2 to 4 years of inside sales/BDE experience of HR Software Sales/Recruitment Software Sales like Click Recruit, GreyHR, Spine HR Suite, Beehive HRMS, Zoho People, Keka HRMS or any other related HRMS Software.
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

6. VP- Professional Services

Roles and Responsibilities :-

 

  • Implement, oversee and execute processes and the development of people, policies, procedures, methods, and tools in support of delivery to ensure high levels of customer satisfaction.
  • Work proactively with all key stakeholders and develop, refine, and update the PS Policies and Procedures to support growth.
  • Establish a communication cadence with cross-functional organizational teams.
  • Oversee client implementation service delivery providing management and oversight of implementation & support projects and staffing including project assignments, capacity planning, and customer satisfaction.
  • Establish control on project schedules, budget and risk issues; facilitates timely decisions to maintain project schedule and budget; identify project risks early and assist by providing prudent and timely recommendations for risk avoidance; sets and manages client expectations; creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Train and mentor Project Managers/Service delivery managers and their reports to communicate with clients to identify needs and evaluate alternative business solutions; continually seek opportunities to increase customer satisfaction and deepen client relationships.
  • Communicates across the organization to ensure knowledge of the customer. implementations and status. Provides management with regular project updates; serves as a critical adviser to the team as an Implementation leader and helps to set the direction for the implementation and professional services team.
  • Maintains reporting on capacity, amount of implementation work, and provide advanced visibility to resource constraints.
  • Ensure consistent use of implementation methodology.
  • Identify training needs for PS resources and coordinate development of new training content.
  • Responsible for ensuring budgets, schedules and performance standards are attained.
  • Oversee and execute process improvements and the development of policies, procedures, methods, and tools in support of delivery and to streamline work to provide a higher value to our customers.
  • Active participation in Project Governance Meetings with customers. Responsible for serving as the primary customer escalation point for customer changes and/or issues during the implementation process.
  • Responsible for the overall quality of hiring for Professional Services roles.
  • Inspire team with drive and motivation needed to aggressively meet commitments.
  • Work with Development, QA and cross-functional teams to improve customer experience.

Skills and Qualifications :-

 

  • Minimum of 15 years managing a high performing the Professional Services team in a product or services company with services delivery as the primary focus.
  • Minimum of 5 years of project management / consulting experience in a SaaS company.
  • Hands-on program management experience of large, complex software implementation projects.
  • Proven ability to learn new products and processes.
  • Deep understanding of implementation methodologies; Waterfall, Agile, Hybrid.
  • Demonstrated ability to drive large, highly complex programs in a fast-paced, matrix management organization.
  • Strong interpersonal skills with the proven ability to effectively engage and influence internally at all levels.
  • Ability to effectively and efficiently analyze data to identify potential issues that aid in decision making by mitigating risks.
  • Proven ability to coach and mentor.
  • Manage confidentiality without exception.
  • Excellent presentation and communications skills, both written and verbal.
  • Excellent problem-solving and time management skills.
  • Excellent client relationship management skills, and ability to execute an implementation plan that works towards a rapid, successful go-live.
  • Excellent customer interaction, presentation, written and oral communication skills, with the ability to present to different audiences and bring the message across in a concise, professional manner.
  • Track record of successful solution delivery with demonstrated success managing multiple complex projects, juggling competing priorities, and meeting deadlines.
  • Must be able to work in a fast-paced and passionate environment.
  • Ability to be creative and innovative when ad-hoc solutions are needed.
  • Experience with Professional Services Automation tools.
  • Education: Master’s Degree in Engineering or Business

7. Salesforce Solution Architect

Role Description:-

 

Work directly with the client gathering requirements and align with Salesforce technology along with business strategy and goals. Hands on experience in architecting enterprise solutions including integrations, AI, ML BI and other technologies.

 

Key Responsibilities :-

 

  • Design, develop, test, and document scalable, high-quality business s solutions on the Salesforce platform
  • Recommend alternate approaches, analyses impacts, and provide sizing estimates; review deliverables for accuracy and quality
  • Handle multiple client engagements with large teams and diverse technologies
  • Cares about the quality of deliverables and is passionate about providing the innovative solutions to meet the clients’ expectations
  • Provide inputs for addressing all technical clarifications to the client
  • Participate in architectural, design & code reviews while establishing and maintaining best practices
  • Engage in presales, customer solutions, brainstorming product ideas with prospects
  • Mentor developers at all levels, evangelizing capabilities leveraging latest technologies
  • Zoom in / zoom out to help the teams technically going beyond the pure people management role
  • Lead, mentor and grow a team of skilled and passionate software engineers and help them advance in their career

Technical Experience :-

 

  • Salesforce Implementation, integration and Support projects
  • Good technical understanding Force.com, Sales Cloud, Service Cloud, Communities and other cloud-based experience
  • Anticipate client needs and formulate solutions to client issues
  • Relevant Salesforce Certifications
  • Salesforce architect certification will be given preference

Professional Skills :-

 

  • Excellent communication skills (verbal and written
  • Good customer management skills
  • Ability to multi-task and switch context to changing priorities in a highly dynamic environment
  • Should have prior experience of managing teams
  • Ability and prior experience in leading and mentoring a team technically
  • Good troubleshooting skills
  • Should possess time management skills and should be able to work under serious deadlines
  • Should be a self-starter and should be able to motivate the team

Must Have Skills :-

 

  • 15-20 years of total work experience in designing and developing distributed, highly scalable applications in Salesforce related technologies
  • At least 10+ years’ hands-on exposure in architecting, managing development and client interaction involving the following areas
  • Salesforce Sales, Service, Community, and Platform
  • Service-Oriented Applications
  • Enterprise integration
  • DevOps / Release engineering
  • Data engineering
  • Managed a team of 30+ consultants

8. VP Sales

Role Description:-

 

We are looking for a VP Sales to shape our sales organization and scale revenue to the next level. The ideal candidate will be responsible architecting a sales strategy and building out a team of Account Executives and SDR’s across enterprise and mid-market sales. The person should be excited by selling into new markets, strategizing next steps, negotiating complex deals and beating the competition in head to head opportunities.

 

Key Responsibilities :-

 

  • Own all plans and strategies for developing business and achieving the company’s sales goals
  • Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CRO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning.
  • Land and expand: build process and funnel for manual top-down reachout, onboarding, activation, and expansion
  • Evangelize the product and personally help close largest deals
  • Work collaboratively across teams – including Engineering, Product and Marketing
  • Establish the inbound lead requirements needed to meet your sales objectives
  • Provide full visibility into the sales pipeline at every stage of development
  • Establish and foster partnerships and relationships with key customers both externally and internally
  • Understanding RFP/RFQ and prepare proposals

 

Skills and Qualifications :-

 

  • 10 years of relevant sales experience including management of SDR and AE functions and a track record of exceeding quota
  • Possess extensive knowledge of sales principles and practices, and an ability to coach others on them
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
  • Proven ability to influence cross-functional teams
  • Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.